Need help fast? Call us: (610) 735-6163 or email: beardedai.net@gmail.com. We typically respond within 2 business hours during the day, next morning otherwise.
Discovered a vulnerability? We take this seriously — see our security page.
Report security issueVisit beardedai.net/lunara and click "Start Free Trial." No credit card required for the 14-day trial. After trial, plans are $97/month for Lunara CRM. You'll create an account with your email + password.
Want to try first? Click "Try the Demo (no signup)" or visit beardedai.net/lunarademo for a fully-loaded demo workspace.
Lunara is local-first, meaning your data is stored in your browser's localStorage on your device, not on our servers. This is a deliberate privacy decision — we cannot read your client list, jobs, or invoices.
Important: If you clear your browser cache, log out of your browser profile, or use a different device, you'll need to import a JSON backup to access your data on the new device.
To back up: Settings → Data → "📥 Export All (JSON Backup)". Save the file or email it to yourself.
To restore on a new device: Sign in → Settings → Data → "📤 Import / Restore" → upload the JSON file.
Email us at beardedai.net@gmail.com with the subject "Cancel Subscription." We'll cancel before your next billing cycle. Cancellation takes effect at the end of your current billing period — you keep access through the period you've paid for.
Your data stays on your device. Use Export All before signing out if you want to keep a copy.
Click "Use PIN Access" on the sign-in screen. Then type your 4-digit PIN using either:
Press Backspace to delete a digit, Escape to close the PIN screen. The PIN auto-submits when you enter the 4th digit.
Open any Client (or click "+ New Client"), then select from the "Business Type / Industry" dropdown — there are 25 industries to choose from (Roofing, Plumbing, Real Estate, Salon, Auto Repair, etc.).
Once a business type is set, when you create a Job for that client, the "Service / Job Type" dropdown automatically populates with relevant services for that industry. No business type set means the dropdown shows generic options.
Go to Lunara → Integrations → click "Connect Google Calendar." A Google sign-in popup appears. Sign in with your Google account, accept the calendar.events + gmail.send + userinfo.email permissions, and you're connected.
You can revoke access anytime at myaccount.google.com/permissions or by clicking "Disconnect" in Lunara.
Lunara → Settings → Data → "📊 Export to Excel" buttons for each module (Clients, Jobs, Invoices, Schedule, etc.). Files download as real .xlsx that opens in Excel, Google Sheets, or Apple Numbers.
For a full JSON backup of everything, use "📥 Export All (JSON Backup)" instead.
Not yet. Lunara's local-first architecture means each browser is an isolated workspace. If two people sign into the same account on different devices, they each see their own (separately-stored) data and the most recent login overwrites.
Real-time multi-user collaboration is on our roadmap and will require the future Supabase backend integration. For now, use the export/import flow to share workspace state between team members.
Voice agent deployments are custom-built per business. Call us at (610) 735-6163 or email beardedai.net@gmail.com to start a discovery call.
Typical timeline: 1-2 weeks from signing to live agent. Setup fee covers agent build, training on your business, integrations, and live deployment. Then you're on a flat monthly subscription.
Pricing: Starter $247 setup + $497/mo · Growth $447 setup + $997/mo · Enterprise custom.
The technology is legal. How you use it is what matters under the law — that responsibility is yours.
For inbound calls (customers calling you): no TCPA concern. The customer initiated the call.
For outbound calls to mobile numbers: TCPA requires express written consent before automated calling, with statutory damages of $500-$1,500 per call for violations. We strongly recommend consulting a TCPA-experienced attorney before scaling outbound campaigns.
Our voice agents include AI disclosure prompts (some states require this), opt-out handling, and recording-consent reminders for two-party-consent states.
Read our full telecom compliance section.
Yes. Configurable per scenario — for example, the agent can transfer to your cell phone if a caller asks for a human, or transfer to your sales team during business hours and take a message after hours. We design this during your setup discovery call.
Stripe (when activated) handles all billing. You can update your card by going to your Stripe customer portal — link is sent via email after your first invoice. If you don't have it, email us and we'll send a fresh link.
Stripe automatically emails you an invoice receipt for each payment. The Stripe customer portal (link in your invoice email) shows full billing history. We don't store invoice data on our side — Stripe is the source of truth.
The Lunara application locks (you can't sign in to access features), but your data stays on your device — it's not deleted. Subscribe anytime to regain access, and all your data is right where you left it.
If you want to walk away, use the JSON backup feature first to keep a copy.
No. We don't sell or share personal information for advertising. We don't use your data to train AI models. We don't share with data brokers. See our Privacy Policy for full details.
No. We are not HIPAA compliant — we don't sign Business Associate Agreements. Do not use Bearded AI to store or process Protected Health Information. If you need HIPAA-grade tools, use a HIPAA-certified vendor.
We're upfront about this rather than overclaim. See our Security & Compliance page for our full posture.
Three ways depending on what you want to delete:
Try these steps in order:
If our emails are landing in your spam/junk folder:
beardedai.net@gmail.com to your contacts or safe sender listWe're working on setting up a proper domain email (support@beardedai.net) with full SPF/DKIM/DMARC authentication, which will improve deliverability significantly.
If you have a JSON backup file: sign in → Settings → Data → "📤 Import / Restore" → select your backup file. Done.
If you don't have a backup: unfortunately, the data is gone — the local-first architecture means we don't have a copy. Make a habit of exporting weekly until our cloud sync is enabled (coming with the Supabase backend integration).
If you can't find your answer here, please reach out:
For privacy or data requests, please use subject "Privacy Request" so we route correctly. For security vulnerabilities, please use the responsible disclosure process on our security page.